How Much Would It Cost to Cancel DIRECTV?
He added that when subscribing to the DIRECTV, one is required to sign a two-year contract of service. Canceling your DIRECTV service before your contract is over will require you to pay some charges that you are likely to call early termination fee. This cancellation penalty gives DIRECTV the prerogative to recover the monies that was expended for the special offer prices and equipment offers that you enjoyed when subscribing to the company’s services. Well, how much would it cost to terminate DIRECTV services before the agreed contract period is over? This is what you should know.
The DIRECTV Early Termination Fee is $20 multiplied by the number of months remaining on your contract after the date of cancellation, up to a maximum of $900.
Early termination of the DIRECTV service attracts a termination fee of $10 per month remaining on the contract up to a maximum of $480. If you wish to cancel your subscription in the middle of your contract period and you should still be bound by the 2-year contract but with a $10 per month early termination fee, your bill will be $120 (12 x $10) if you decide to cancel at that time. If you cancel with 6 months left, you will pay $60.
You will remain liable for this fee even if you move to an area that has no DIRECTV coverage. The only way you can escape this early termination fee is if you relocate from an area with DIRECTV services, get new services installed in the new location under a fresh 2-year contract and you can provide the company with proof of moving that includes a copy of your lease or utility bill.
What If You’re No Longer Under Contract?
If you have established the 2-year DIRECTV contract with us, you can terminate the service at any time without any cancellation charges. Upon the completion of the initial contractual period, DIRECTV does not force the customer to sign a new contractual agreement to continue being served. Thus, if you wish to cancel after the contract, you can do so for free after the service period.
However, even when you're no longer under contract, there are still some other DIRECTV cancellation fees to consider:However, even when you're no longer under contract, there are still some other DIRECTV cancellation fees to consider:
DIRECTV Receiver Fee If you rented receivers or Genie Mini clients from DIRECTV, you may need to return this equipment within 21 days of cancellation or will be charged an unreturned equipment fee. This fee is $135 for each conventional receiver and $115 for each mini client that is not returned.
The NFL Sunday Ticket Cancellation Fee In case you had a subscription to the Sunday Ticket package of the NFL, you can be charged a cancellation fee depending with the time left in the season provided that you opt out after the first game has been aired. This cancellation penalty is equal to the total remaining weekly charges in the season.
The Timing of Your DIRECTV Cancellation
If you decide to cancel your DIRECTV, you will stay connected until the last day of your 30-day billing cycle. DIRECTV does not allow customers to be charged on a pro-rata basis, and so, calling to cancel service in the middle of a billing cycle will not be beneficial in any way. Even if you are moving out mid-month, you will be required to pay for the entire month.
DIRECTV has two types of loyalty programs: paperless billing and auto bill pay, both of which are $5 per month. If you cancel before the end of the billing cycle, you’ll forfeit any charges for paper bills or canceled auto pay if those are no longer at a discount.
How to Cancel Your DIRECTV Account
To cancel the subscription, you will have to call 800-531-5000 and ask to speak to a customer retention specialist. Just expressing that one does not want the service any longer should be enough to set the process of the disconnection in motion. However, millions of subscribers have left in the recent past, so the DIRECTV customer loyalty reps are more motivated than ever to make you stick with the company.
In a bid to make you stick to his company, the agent will give you a rebate from your monthly bill price for a period of 3 months to one year. You can either agree to take a savings offer or be very clear about the fact that you want to terminate service right away. You should not feel pressured to remain connected if you wish to cancel your service, even if given a free deal on call connection. The final consideration is to only accept the new offer when the savings you are looking for are met.
Once they agree to stop the service as per your notice, DIRECTV will send an email with the final bill to the registered address of the account. These will include any balances that may be remaining on the account and any disconnection fees in case you had to discontinue the service before the completion of the contract period. You should clear all balances that have not been paid in 30 days are to be referred to the credit reporting agency.
Other Ways on How You Can Avoid Paying a DIRECTV Cancellation Fee
If you need to part ways with DIRECTV before fulfilling your 2-year contract, you may be able to avoid paying costly early termination fees by:If you need to part ways with DIRECTV before fulfilling your 2-year contract, you may be able to avoid paying costly early termination fees by:
Suspending Service – DIRECTV allows you to put your satellite TV service on hold for a period up to 6 months at $15 per month. This saves your account — maintaining all the configurations and settings to when you start using it again. However, do beware that your 2-year agreement end date gets added to however long you make the service suspended.
Selling Contract – There are websites like Satellitetransfer that enable you to legally sell and transfer your existing DIRECTV contract to another client. This does not incur termination fees while offloading the service obligation to another party. However, you must own your receivers outright to transfer service. Equipment rented out means that a new 2-year agreement has to be begun.
Changing Service – Although other direct competitor pay TV services such as DISH or some cable providers do not offer to buy out your contract for you, transferring service may convince DIRECTV to do away with fees if they do not want to lose you as a customer.
Filing A Complaint – If you continued to experience technical issues with your DIRECTV service, you should file a complaint with either the Federal Communications Commission or your state’s public service commission to get DIRECTV to release you from your contract without having to pay any early termination fee.
Pursuant to this decision, DIRECTV was asked to part ways with AT&T.
Changing from DIRECTV is normally accompanied by high termination charges unless this contract’s commitments can be transferred to a third party. So, do not sign any long multi-year agreement and especially if there are other television providers in your region. After deciding to cancel service, to avoid further charges, you should return any rented equipment as soon as you disconnect. When calling DIRECTV customer service to initiate the cancellation process, be certain to clearly indicate that you want to cancel service. One should accept any retention offer only if the offer fulfills the requirements at the appropriate price reduction.