As of this moment, the two biggest satellite TV providers in the United States are DIRECTV and DISH Network. The two companies provide satellite TV to consumers throughout the country with hundreds of digital TV channels, video on demand, TV recording, and other services. Although the primary services are quite comparable, there are certain disparities that the customers should compare before choosing between DIRECTV and DISH.
DIRECTV DIRECTV is at present the leading satellite TV operator in the United States of America with a customer base of well over sixteen million. The company transmits TV programmes through satellite to dish antennas in customers’ homes. Every DIRECTV package comes with a vast library of channels, Genie HD DVR feature, On Demand content, the ability to use the DIRECTV App to watch content when outside the home, and the possibility to subscribe to other services such as Internet and phone.
More details on the extent of services offered by DIRECTV and its functions
Direct TV Packages: Starting from the Entertainment Package which consists of over 155 channels up to the Premier package that provides over 330 channels, Direct TV has various package offerings to suit its customers’ needs and financial capacities. There are also movie packs, sport packs and other foreign packs that are usually added on to the main package.
DVR The Genie HD DVR allows you to record up to 5 programs simultaneously and record up to 200 hours of high-definition programs. You can also download the GenieGo app that allows streaming of recorded content to the connected mobile devices.
DIRECTV On Demand allows customers to access an On Demand library with over 40,000 options such as new movie releases and full series. On Demand content is capable of being viewed at no additional cost.
4K Programming For the best picture quality, there is a 4K channel on DIRECTV and over 4K titles and PPV movies in 4K Ultra HD.
DIRECTV Service can be purchased directly through AT&T or through resellers such as Viasat or HughsNet for Satellite Internet Customers. Being able to use one service provider for multiple services can be advantageous and possibly economical.
Customer Service Support There are different ways through which consumers of DIRECTV products can seek help from the company’s customer service team through the LIVE Chat, phone calls, and talking to technical support representatives as well as access different support materials on the DIRECTV official website and mobile application. They provide 24/7 assistance.
DISH Network DISH is the other major satellite broadcaster with over 8 million customers that put it at the fourth position among the pay TV service providers in the United States after Comcast, Charter and AT&T. DISH employs an award-winning platform to deliver programming, technology upgrades, and customer care services.
More details on DISH satellite TV services
There are various DISH packages for Programming Packages; the basic package is Flex Pack with over than 50 popular channels up to the Premier package that offer over than 330 channels. There are other channel tiers such as HBO, Showtime, sports, international and others. Local channels are included in all the markets.
Hopper DVR Every DISH package includes their Hopper whole home HD DVR that enables you to watch and record programs from any area in the house. It can record up to 16 shows at once and it can hold up to 500 hours of content.
On Demand Customers have access to over 25000 On Demand titles which are searchable, schedulable, and viewable anytime at no additional cost. DISH also blends some of the Internet streaming applications into the Hopper platform.
4K HDTV Some 4K movies and events are offered through on demand services and special events channels. To watch 4K programs, HD equipment models are needed along with a 4K television.
TV Packages Nationwide DISH can package satellite TV with Internet and phone services. Broadband and internet services include high speeds of 20Mbps to 100 + Mbps and unlimited usage. To simplify your home services, it is often beneficial to have one bill and one provider for multiple services.
Customer Service Assistance is provided through Web Chat, telephone support & enhanced SELF SERVICE on DISH website & DISH mobile application and it is accessible 24/7. DISH works to provide helpful, informed assistance for installation help and programming questions and concerns.
Comparing between DIRECTV and DISH Network As for the decision between two satellite TV giants, it is possible to state that the choice will mainly depend on the choice of channels, money, required technologies, additional services, and customer treatment. DIRECTV is also rated higher on the aspects of sports, customer service, 4K offerings, and technological advancement. DISH counterstrategizes by providing lower average cost programming packages, improved DVR offering at lower price point, and bundled satellite TV with Internet services. Both providers have similar channel offerings, on-demand titles, and high-definition as well as digital video recording options. Either is good for satellite, but check the packages and deals offered in your region for the best choice. Furthermore, both DIRECTV and DISH promise to offer cheaper prices than cable TV for the same packages, and provide satellite TV entertainment throughout your home.