What does 771 mean on DIRECTV?

Understanding DIRECTV Error Code 771

If you are a DIRECTV subscriber, then you might have crossed with the error code 771 on the screen sometime before. Error 771 is among the frequently experienced error codes by the users of the DIRECTV service. However, when one comes across it, one wonders what it stands for and what one is supposed to do when one encounters it. In this article, you will learn all that there is to know about DIRECTV error code 771.

What does the Error Code 771 stand for?

There are two possible causes for DIRECTV error code 771: either the satellite receiver has lost connection with the satellite dish or the receiver is not receiving any signals from the dish. In simple terms, it just implies that there is an issue with reception of the satellite signal by your receiver. There are a few potential causes for this error:There are a few potential causes for this error:

• Obstructed Satellite Dish - This can happen if trees, buildings, snow, ice or something else is blocking the satellite dish.

• Misaligned Satellite Dish – Sometimes, the dish may get out of alignment and this may lead to inability to connect with the satellites.

• Broken LNB – Breakage of the LNB affects the signal received by the dish.

• Loose/Damaged Cables – Due to bad cabling connecting your dish to your receiver, you may experience error 771.

• Problems with Satellite – In almost all the times, an issue with the DIRECTV satellites can result to an outage.

  DIRECTV Error Code 771 occurs when there is a problem with the signal being received by the receiver or when the system has been interrupted due to power outages or any other factor The following is a guide on how to Self-Installat

  If you see error code 771 on your DIRECTV receiver, here are some tips to help get your service working properly again:If you see error code 771 on your DIRECTV receiver, here are some tips to help get your service working properly again:

1. Check for Satellite Obstructions Step out and take a look at your satellite dish and see if there is anything that you can notice. Also ensure that there are no barrierscovering the dish. Sometimes it’s trees and other times it is fallen branches and other remnants of storms. It is possible you blocked someone, or there are some other interferences to get through and make a connection.

2. Realign Your Satellite Dish One of the circumstances that lead to error 771 is misalignment with the satellites. Sometimes you may try and correct the positioning of the dish using the available controls for left/right and up/down to correct the positioning on your own.

3. Tighten Coaxial Cable Connections Like in the case of cables that are not well fixed, the service will keep on fluctuating, and the system will produce error messages. Remove each coaxial cable connection connected to your satellite dish and properly twist each of them using pliers. Reconnect tightly and test your signal with the following:

4. Replace Damaged Cables If on the coaxial cables that are connected to your satellite dish you find any signs of damage or corrosion, then the part that is affected must be replaced. It will be worthwhile to replace the existing RG-6 coaxial cable with brand new one from the dish to the receiver may help address the error 771 problems.

5. Replace LNB Arm/Multi-Switch LNB arm is the ‘branch’ the arises from the satellite dish and has the round shaped LNB mounted at its end. If the LNB arm is broken or if the multi-switch looks rusty, you might have to replace them inorder to get DIRECTV up and running.

6. Reset Your DIRECTV Receiver Performing a reset on your DIRECTV receiver will help in eradicating some of the minor issues that may lead to errors such as error771. But first, ensure that your receiver is disconnected from the power outlet by removing its power cord for about 15 minutes. Then you plug back in and wait for your receiver to come back online and complete the booting process. Several users have reported that setting your device to airplane mode and then turning it off helps to fix error code 771.

7. Contact DIRECTV for Support If you are still receiving the DIRECTV error code 771, despite following the above self-service options, then the next course of action is to call the technical support department of DIRECTV. DIRECTV can assist in diagnosing the problem further or send a service technician or replace the dish parts that are faulty. An expert support team will assist in identifying the cause of error code 771 to have your service resumed.

   Frequently Asked Questions About Error 771

   Below are some of the questions that people ask concerning DIRECTV error code 771:

   Why does error 771 appear and disappear? Sometimes, the error might be random, and this could be because of such things like the weather/storms, cable connections that are loose, debris blowing on your dish among other conditions. If you receive error 771, try refreshing your receiver and to ensure that all the connections are proper if the error is haphazard.

   Does error 771 suggest that my dish has to be realigned? Possibly, but not always. As you look to resolve a range of issues, dish realignment will indeed solve error 771 however, before doing so, ensure that the following are not blocking the dish or cables. Realignment is done by changing your dish position in the left/right/up/down in order to search for the satellites again.

   Is Directv error 771 a problem that has to do with installation? Yes, installation problems can certainly lead to 771 issues. These include misaligned dishes, loose connections, or damages that were not there before a new installation of the equipment will lead to error 771. Check all the installation procedures of the dish for DIRECTV or contact the installation company to check the work they did.

   What is the reason that 771 occurs on clear days? It is not necessarily related to stormy weather, so it can happen in the best of the days if your dish alignment is off. Thus, environmental factors can shift the dishes by a few degrees so that the satellite connection is interrupted and error 771 appears even on a sunny day.

   What happens if realignment will not solve the issues that surround 771? Even in some of the newly repositioned dishes, 771 of them can still be associated with equipment concerns. Subsequent problem solving measures would involve changing the coaxial cabling, changing an LNB or multi-switch, checking on grounding, using a different receiver, and finally contacting DIRECTV for equipment examination.

   The Bottom Line

   Though irritating, DIRECTV error code 771 is one of the easiest to diagnose among all the other errors codes. In most of the cases, you don’t need to call a professional to help you fix the problem if you want to restore your video service. Take a closer look at your dish, check signal strength, examine your cables carefully, and repeat simple measures such as receiver resets and realignments. If 771 goes through self-service steps, then DIRECTV tech support can assist in locating and fixing any hidden equipment issues. By following the steps explained and eradicating each problem as it arises, error 771 can be corrected to make satellite television functional again.