What does code 726 mean on DIRECTV?

  • Posted on: 31 Aug 2024
    What does code 726 mean on DIRECTV?

  • DIRECTV error code 726 is an error that a viewer is likely to experience when they attempt to view specific channels or programs on their DIRECTV receivers. This kind of error usually manifests itself in the form of a message displayed on your television informing you that “This channel is not available to you today” or “Subscription does not include this channel. ” What does therefore mean in the context of DIRECTV error 726 and what do you do when you encounter it?

    As for the 726 error code, it simply means that the channel or content you are seeking to view is available only with a subscription or one-time purchase that your DIRECTV account does not have. DIRECTV arranges its channels/contents in packages/subscription – there are base packages with basic channels and as the buyer moves to the higher end the number of channels/contents increases. The ‘726 code’ just means that at the current subscription level with DIRECTV, the certain channel or material you chose is not available to you.

    Some examples of when you may see the 726 error code include:Some examples of when you may see the 726 error code include:

    • Attempting to switch to a paid channel like the HBO, SHOWTIME, or STARZ when you do not have the movie channel options installed.

    • Trying to watch a sports pay-per-view channel such as NFL Sunday Ticket without having bought the NFL package.

    • You want to view a PPV movie or an event that you did not subscribe to or pay for.

    • Trying to watch movies on the DIRECTV Cinema without having the subscription to this service.

      So if you get the channel not purchased 726 error, the first thing would be to confirm that your DIRECTV account has rights to the channel or content in question. You can log into your DIRECTV account online or through the DIRECTV app to check your subscribed packages and options.

      If your subscription is up-to-date, there are a few other potential issues that could trigger the 726 error:If your subscription is up-to-date, there are a few other potential issues that could trigger the 726 error:

      This might be because the channel has been blacked out for some time in your region due to some limitations on the broadcasts. This sometimes happens with local sporting events. Perhaps, try coming back to the channel later to check if the blackout was lifted.

      It could be a problem with your access card which is also commonly known as an access card. It is advisable to try and unplugging it then plug it back into the satellite receiver with a lot of caution. If the card is scratched or was erased due to some reasons, then, one must obtain a new card from DIRECTV.

      It is also possible that the problem is on the DIRECTV receiver side such as software glitches, connectivity issues, or faulty Directv hardware. If you are experiencing such issues, you might need to reboot your DIRECTV receiver by pressing the red reset button that is close to the access card slot. If you still get Error 726, you may well require a technician visit to sort out problems with the receiver.

      At your location, the wiring and satellite dish might be the cause of some fluctuations in service and access to the media that lead to the occurrence of 726 errors. Make sure all cables and connections for your dish/receivers are tight or contact DIRECTV regarding possible satellite signal issues.

      But if none of those self-solutions helped to get rid of the DIRECTV 726 error? It probably means that there may be a misconfiguration between the channels/programming that you have subscribed to and what your receiver is aware of you subscribed to. If the problem of error 726 persists, consult with the representatives of the customer support service of DIRECTV for assistance with synchronizing the subscription services or for making the necessary changes to the account.


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