Why is DIRECTV so expensive?

  • Posted on: 31 Aug 2024
    Why is DIRECTV so expensive?

  • DIRECTV is known to be one of the leading satellite TV service providers in the United States of America. With the advanced tools, technologies and program, it provides one of the best television viewing experience for fans. However, this exceptional service is relatively expensive, making many people ask questions like – why is DIRECTV so costly?

    The high pricing of DIRECTV boils down to several key reasons:The high pricing of DIRECTV boils down to several key reasons:

    Exclusive Technology and Equipment DIRECTV differs from cable TV in the sense that it uses satellite systems, which can include satellites in space and receivers stationed on the ground. This infrastructure calls for a lot of research and development, and satellite launches and maintenance among others. Even the dish antennas and the receivers employed in this are far much superior than the cable boxes. This premium technology and equipment cost DIRECTV billions, and to recover its cost, it offers its services at a higher price.

    Acquisition Costs In 2015, ATandT acquired DIRECTV for nearly 50 billion dollars - one of the largest media acquisitions ever. Notably, ATandT still bears the consequences of these huge acquisition costs and debts. To pay them down, ATandT charges high subscription rates and looks to expand the base of high-value subscribers for DIRECTV.

    Carriage Fees for Channels Networks demand steep fees from providers such as DIRECTV to air their programmes or shows. These fees contribute to more than 20% of the cost of a provider. Programming services that are considered as premium such as HBO, SHOWTIME, and the various sports programming networks are the most expensive to carry as their programming is quite appealing and sometimes unique. They have further observed that these fees have gone up considerably, thus putting pressure on DIRECTV to increase the cost of its packages.

    Loss of Subscribers Like other traditional cable satellite TV providers, DIRECTV has also faced the problem of attrition of millions of users to cheaper streaming services such as Sling TV and YouTube TV. It has lost more than 6 million of its subscribers between 2016 and 2021. Since they have few customers to spread out costs and make revenues, DIRECTV has decided to increase costs for the remaining customers.

    High-Quality Customer Service Unlike other streaming services and cable companies, customers laud the quality of services offered by DIRECTV. Instead of outsourcing to other countries, they have hundreds of American call centers staffed with professional employees. However, offering this premium support is not cheap, and this escalates the prices on any products offered. However, many customers are willing to pay more for responsive and satisfying service.

    NFL Sunday Ticket Package DIRECTVs exclusive rights to broadcast the out of market NFL Sunday Ticket package costs the NFL over one billion dollars per year. The costs have doubled under the latest contract. DIRECTV makes provisions for this humongous expense in their subscriber fees, particularly when it comes to the sports packages. Football fans end up paying the cost through increased monthly charges.

    Rural Market Focus Currently, rural markets have limited cable and streaming service options other than satellite. DIRECTV benefits from these markets by providing their service but they have been known to overcharge their rural customers due to lack of competition. For instance, urban consumers can literally pay half of what rural consumers pay to access the same channels.

    Bundling Services DIRECTV is currently part of AT&T which also offers mobile phone, Internet and smart home services. They use DIRECTV to attract customers to their other services by offering them bundle packages that come at a cheaper price than if one was to subscribe to them individually. This bundling enables ATandT and DIRECTV to drive incremental revenues on existing high-value customers.

    To conclude, it is evident that through satellite, programming costs, debts, customer service, NFL deal, focus on the rural areas and bundling make DIRECTV one of the most expensive ways to view television. Since all these are huge costs that affect DIRECTVs revenues, other than raising their prices by a substantial amount, they have no other way of going around it but to do away with programming and services. For those who are loyal to TVs and are not ready to downgrade, paying a premium for DIRECTV’s unmatched channel selection, picture quality, and service remains justified. However, many ordinary consumers are locked out altogether to make way for streaming rivals who provide satisfactory options for considerably less.


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